Terms of Service
Last updated: January 15, 2026
Welcome to Store. These Terms of Service govern your use of our website, mobile applications, and all related services. Please read these terms carefully before using our platform. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.
Contents
1. Acceptance of Terms
By accessing or using our website, mobile application, or any services provided by Store ("we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.
These Terms apply to all visitors, users, and others who access or use our services. We may update these Terms from time to time, and your continued use of our services after any changes indicates your acceptance of the new Terms.
2. Account Registration
To access certain features, you may need to create an account. When creating an account, you agree to:
- Provide accurate, current, and complete information
- Maintain and update your information as needed
- Keep your password secure and confidential
- Be responsible for all activities under your account
- Notify us immediately of any unauthorized access
We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activity. You must be at least 18 years old to create an account.
3. Orders & Purchases
When you place an order, you are making an offer to purchase products. We may accept or reject your order at our discretion.
Order Acceptance:
- Orders are confirmed only when you receive an order confirmation email
- We reserve the right to cancel orders due to pricing errors, stock unavailability, or suspected fraud
- Prices are subject to change without notice
Product Information:
- We strive for accuracy in product descriptions, images, and specifications
- Colors may vary due to monitor settings
- We are not responsible for typographical errors
Quantity Limits:
- We may limit order quantities for certain products
- Resale of products is prohibited without our written consent
4. Payment Terms
All prices are displayed in Indian Rupees (INR) unless otherwise specified. Payment is due at the time of purchase.
Accepted Payment Methods:
- Credit/Debit Cards (Visa, Mastercard, RuPay)
- UPI (Google Pay, PhonePe, Paytm)
- Net Banking
- Cash on Delivery (where available)
- Store Credit/Gift Cards
Payment Security:
- All transactions are encrypted using SSL technology
- We do not store full credit card numbers
- Payment processing is handled by PCI-DSS compliant partners
Taxes:
- Prices may not include applicable taxes
- GST and other taxes will be calculated at checkout
- You are responsible for all applicable taxes
5. Shipping & Delivery
We ship to addresses within India. International shipping may be available for select products.
Delivery Terms:
- Estimated delivery times are not guaranteed
- Risk of loss passes to you upon delivery
- Delivery to the address you provide is your responsibility
Shipping Charges:
- Free shipping on orders above ₹499
- Standard and express shipping options available
- Shipping charges are non-refundable for returns
Delivery Issues:
- Contact us within 48 hours of delivery for damaged items
- We are not responsible for delays due to circumstances beyond our control
- Address changes after dispatch may incur additional charges
6. Returns & Refunds
We want you to be satisfied with your purchase. Our return policy allows returns within specified timeframes.
Return Eligibility:
- Most items can be returned within 15 days of delivery
- Items must be unused, unworn, and in original packaging
- Some items are non-returnable (intimates, personalized items, etc.)
Refund Process:
- Refunds are processed within 5-7 business days after receiving the return
- Original payment method will be credited
- Shipping charges are non-refundable unless the return is due to our error
Exchanges:
- Subject to stock availability
- Size/color exchanges are free
- Different product exchanges treated as return + new order
For complete details, please refer to our Returns Policy page.
7. Intellectual Property
All content on our platform is protected by intellectual property laws.
Our Property:
- Logos, trademarks, and brand elements
- Website design, layout, and graphics
- Product images and descriptions
- Software and technical infrastructure
Restrictions:
- You may not copy, modify, or distribute our content
- Commercial use requires written permission
- Deep linking or framing is prohibited
- Reverse engineering of our software is prohibited
User Content:
- You retain rights to content you submit (reviews, photos)
- You grant us a license to use, display, and modify user content
- We may remove content that violates these Terms
8. Prohibited Activities
You agree not to engage in any of the following:
- Using our services for any illegal purpose
- Attempting to gain unauthorized access to our systems
- Interfering with or disrupting our services
- Submitting false or misleading information
- Harassing, threatening, or defaming others
- Using automated systems to scrape or extract data
- Creating fake accounts or impersonating others
- Engaging in fraudulent transactions
- Circumventing security measures
- Violating any applicable laws or regulations
We reserve the right to take legal action against violations.
9. Limitation of Liability
To the maximum extent permitted by law:
Disclaimer of Warranties:
- Our services are provided "as is" without warranties
- We do not guarantee uninterrupted or error-free service
- We are not responsible for third-party content or links
Liability Limits:
- We are not liable for indirect, incidental, or consequential damages
- Our total liability is limited to the amount you paid for the specific product/service
- We are not liable for events beyond our reasonable control
Indemnification:
- You agree to indemnify us against claims arising from your use of our services
- This includes legal fees and costs
10. Dispute Resolution
Governing Law:
- These Terms are governed by the laws of India
- Courts in Mumbai, Maharashtra have exclusive jurisdiction
Dispute Process:
- We encourage you to contact us first to resolve disputes
- Email: [email protected]
- Response within 30 business days
Arbitration:
- Disputes may be resolved through arbitration as per the Arbitration and Conciliation Act, 1996
- Arbitration will be conducted in Mumbai
- The decision of the arbitrator will be final and binding
Questions About Terms?
If you have any questions about these Terms of Service, please contact our legal team.
Email: [email protected]
Address: 123 Commerce Street, Mumbai, Maharashtra 400001, India